Managing Challenging Communications - Conversations that Count - Ethical Reading

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Managing Challenging Communications - Conversations that Count

Managing Challenging Communications – Conversations that Count

Managing Challenging Conversations is designed to facilitate staff and managers to communicate effectively and culturally relevant at each location. This is critical for success and is often overlooked.

There is a natural assumption that if one is generally a good communicator on personal level that they will be equally as successful when communicating with people from another organisation or culture. Communicating without sensitivity to cultural nuances, norms and values, even the way another organisation works, often leads to misunderstandings, frustration, and a lack of trust.

Learning objectives

How to know recognise and understand human reactions (The Pizza Effect).
How to get started designing the conversation.
Creating a safe environment to discuss anything.
Talk about almost anything while maintaining open relationships
How to avoid being taken in or duped and how to improve your results.
Share ideas or opinions effectively.

Type of service:

Training

Delivery method:

Online – live

Duration:

1.5 hours x 4

Attendees:

18 (or 20 from a single organisation)

Price:

From £90 per person

The price above is based on a standard price of 1,800 for a group of up to 20 people from a single organisation.

For a group of up to 18 individuals from different organisations the price would be £100 per person.

Service provider:

Margaret & Associates – delivered by Martin Whyte

Also available from this provider:

Asking the Right Questions

Aspiring to be an Ethical Manager

Building Effective Teams

Career coaching

Coping with Change

Design Thinking

Holding Others Accountable

Influencing Others to Make the Right Decisions

Leading Diverse Teams

Lunch & Learn – series of 5

Myers-Briggs Type Indicator® (MBTI®) workshop

Neuroscience of Influence and Constructive Communication

Neuroscience of Leading Others in Times of Uncertainty

Neuroscience of Resilience

New World Productivity

Professional Impact

Standing in Your Power – Developing Self Belief

Training Management Services

Your Sleep Solution – Understanding the right issue to address

Interested in this service?

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