Relationship quality measurement – RBX Index (Customers)

An online service to help organisations measure the quality of relationship between the organisation or the individual team member with their customers to enhance performance. The software captures performance as well as relationship data from the team and the customer to create a report. That can be used by the manager to understand where areas where they need to focus to build positive relationships. The system then allows them to use that insight to create an action plan that works.

Type of service:

Consultancy, Management tool

Delivery method:

Software as a service


Online survey – 5 minutes to complete


Useful for organisations – B2B or B2C.


£100 per manager, per use

The software is sold on a license model. Email support and videos on how to read the report will be provided as part of the service.

Service provider:


Also available from this provider:

Interested in this service?

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